Privacy Policy

Green Earth Landscape and Garden Maintenance

Last updated: June 2026

1. Introduction

East Auckland Gardening (eastaucklandgardening.co.nz) is a referral site for Green Earth Landscape and Garden Maintenance ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with the New Zealand Privacy Act 2020.

This policy applies to personal information we collect through this referral website and our Facebook Lead Ads. Enquiries submitted through East Auckland Gardening are passed directly to Green Earth Landscape and Garden Maintenance, who will contact you regarding your gardening or landscaping requirements.

2. Information We Collect

When you submit an enquiry through our Facebook Lead Ads or website contact forms, we collect the following personal information:

•       Full name

•       Email address

•       Phone number

•       Property address

•       Details about the gardening or landscaping work you require

We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited, through standard web analytics tools.

3. How We Use Your Information

We use the personal information you provide to:

•       Respond to your enquiry and provide a quote for gardening services

•       Schedule and confirm appointments

•       Communicate with you about your service requirements

•       Send you relevant follow-up information about our services (where you have consented)

•       Improve our services and customer experience

We will not use your information for any purpose unrelated to the above without first obtaining your consent.

4. Facebook Lead Ads

We use Facebook Lead Ads to allow potential customers to submit enquiries directly within the Facebook or Instagram platform. When you submit a lead form via Facebook, your information is collected by Meta Platforms, Inc. and shared with us in accordance with Meta’s Data Policy.

By submitting a lead form, you consent to:

•       Your information being transferred to Green Earth Landscape and Garden Maintenance

•       Us contacting you via the details provided

For more information on how Meta handles your data, please refer to Meta’s Privacy Policy at https://www.facebook.com/privacy/policy/

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

•       With trusted service providers who assist us in operating our business (e.g. scheduling software, email platforms) — these parties are required to keep your information confidential

•       Where required by law, regulation, or legal process

•       To protect the rights, property, or safety of Green Earth Landscape and Garden Maintenance, our customers, or others

6. Storage and Security

Your personal information is stored securely and we take reasonable steps to protect it from unauthorised access, loss, misuse, or disclosure. We use industry-standard security practices for our digital systems.

We retain your personal information for as long as is necessary to provide our services and comply with legal obligations. If you wish to have your information deleted, please contact us (see section 9).

7. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

•       Request access to the personal information we hold about you

•       Request correction of your personal information if it is inaccurate or out of date

•       Withdraw consent for us to use your information for marketing purposes at any time

•       Complain to the Office of the Privacy Commissioner if you believe your privacy rights have been breached

To exercise any of these rights, please contact us using the details in section 9.

8. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics and the Facebook Pixel) to understand how visitors use our site. This may involve the collection of anonymised data about your browsing behaviour.

You can control cookie settings through your browser. Note that disabling cookies may affect some functionality of our website. The Facebook Pixel may track conversions from Facebook Ads — you can opt out of interest-based advertising through your Facebook Ad Settings.

9. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy complaint, please contact us:

Green Earth Landscape and Garden Maintenance

Website: eastaucklandgardening.co.nz

Location: East Auckland, New Zealand

We will respond to all privacy-related requests within 20 working days, as required by the Privacy Act 2020.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last updated” date. We encourage you to review this policy periodically.